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Marketing Communications Manager – Content Strategy

July 6, 2020

Position Overview:

As a member of a small team in a newly developed area of business, the Marketing Communications Manager will play an integral role, leading the development and execution of a content strategy across Twitter, LinkedIn, web, and other digital channels.


The successful candidate will own the overarching content strategy within a new industry of focus at TELUS. They will work closely and collaboratively with marketing leads and subject matter experts to build content that engages with key audiences; reinforcing both TELUS’ brand positioning and product marketing efforts. Specifically, the Marketing Communications Manager will be responsible for organizing and refining the development of thought leadership from newly acquired companies and managing all pertinent social channels.

They will be responsible for upholding a consistent, cohesive and compelling brand story. In addition, the role will be responsible for developing strong partner and influencer relationships within the industry to expand the pool of thought experts and extend content reach via social media. The successful candidate will also lead content and agenda development for an annual client conference.
Ideal Candidate
Self-starter – able to work independently; anticipates needs and takes initiative
Analytical – able to quickly synthesize key information and take action to drive results
Organized – excellent time management and prioritization skills
Adaptable – comfortable working in a dynamic, quickly evolving environment
Problem solver – able to easily pivot and find new, innovative solutions
Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams
Calm & confident in crisis situations
Required Experience
Post-secondary education in communications or marketing
Seven+ years of experience in a communications role
Three+ years working in a social media focused marketing role
Strong understanding of social media platforms (Twitter & LinkedIn), strategies and best practices
Proven track record of driving results working in an environment with a high degree of autonomy
Exceptionally strong research, writing and editing skills
Proven ability to handle the stress of client expectations
TELUS is a great place to work. You can see it in our team members. The diversity of the TELUS team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative internet, voice, data and wireless products and solutions we offer.
Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Join our team and make your future friendly too.

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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